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SAP C_C4C12_1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Configuration and Administration | - Understand various configuration options for sales processes - User privileges and business roles |
| Integration and Reporting | - Reporting options and solution monitoring - Integration of SAP Sales Cloud with other SAP applications |
| Sales Cloud Fundamentals | - Explain key sales processes, lead and opportunity management - Describe the functionalities and benefits of the SAP Sales Cloud solution - Sales process integration concepts |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
1. Which elements in a ticket are uniquely identified using a registered product? (2 correct answers)
A) Contract
B) Service Entitlements
C) Warranty
D) Service Level Agreements
2. Which of the following activities do you perform when you create an interactive dashboard? (3 correct answers)
A) Define key figure exceptions
B) Define access by business role
C) Select report variants
D) Select data sources
E) Define chart interaction
3. You need to apply complex changes to an SAP Hybris Cloud for customer system after go live, which option does SAP recommend to implement these changes? (2 correct answers)
A) Merge Projects
B) Combine Projects
C) Convert Projects
D) Change Projects
4. Leads can be:
A) Converted into an Account
B) Converted into a Quote
C) Converted into an Opportunity
D) Converted into a Service Ticket
5. You are viewing a 360 overview of the customer in SAP Hybris cloud for customer. Which of the following recent order details are available in this overview for your account? (3 correct answers)
A) Delivery status
B) Credit status
C) Sales order ID
D) Bill-to-party ID
E) Incoive status
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: B,C,E | Question # 3 Answer: C,D | Question # 4 Answer: A,C | Question # 5 Answer: A,C,E |
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