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HP HP2-B116 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Value Proposition & Customer Needs | 25% | - Identifying Business Requirements - Cost and Efficiency Benefits - Security and Compliance Advantages |
| HP Document Solutions Portfolio | 30% | - MFPs and Digital Sender Solutions - HP LaserJet and PageWide Products - Document Management and Workflow Solutions |
| Sales Strategy & Solution Design | 25% | - Matching Solutions to Workflows - Post-Sales Support Overview - ROI and TCO Analysis |
| Competitive Positioning | 20% | - Differentiators vs Competitors - Addressing Objections |
HP Selling HP Document Solutions Sample Questions:
Question 1
Which question can a salesperson ask a customerto ascertain if the customer is a potential prospect for an access control solution from HP?
A. Do you require bill heavy print users?
B. Do you want to deploy HP printers on non-HP platforms?
C. Do you need to securely deploy new printers?
D. Would you like to restrict unauthorized output?
Question 2
What should you discuss with your customer concerning the deployment of HP Web Jetadmin?
A. the document management system the customer wants to deploy
B. the number of IT help desk calls that relate to printer issues
C. the development of processes forprinting special fonts and bar codes
D. the management of output from non-windows environments
Question 3
How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?
A. by assisting in the management of workflow
B. by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
C. by billing for individual print usage
D. by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: D |
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