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Microsoft Dynamics 365 Commerce Functional Consultant exam is one of the important certifications of Microsoft certification. This exam is a well-known and exciting certification in the IT world. Many successful people have taken this test before, and it is also popular in the industry. MB-340 exam dumps are now available on Real4exams.
Skills measured
- Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
- Configure products, prices, discounts, loyalty, and affiliations (20-25%)
- Configure Dynamics 365 Commerce Headquarters (20-25%)
- Configure and manage Dynamics 365 Commerce call centers (10-15%)
- Manage e-commerce (15-20%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-340
How to Register For Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant (beta)?
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Microsoft MB-340 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Configure product hierarchy, attributes, and assortments - Configure customer affiliations and groups - Manage pricing rules, trade agreements, and price adjustments - Set up discounts, promotions, and coupons - Implement loyalty programs, reward points, and tier management |
| Topic 2: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Set up POS functionality, profiles, and permissions - Manage cash management, shifts, and store operations - Configure retail stores, registers, and devices - Define return policies and transaction processing - Configure offline mode and inventory visibility |
| Topic 3: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Manage retail workers, address books, and notifications - Configure organizational hierarchies and shared parameters - Configure payment methods, gift cards, and charge codes - Set up order fulfillment and distributed order management - Configure prerequisites and commerce parameters |
| Topic 4: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Configure fraud detection rules and order holds - Set up product catalogs and scripts - Manage continuity orders and installment billing - Process call center orders and inquiries - Create and configure call center channels |
| Topic 5: Manage e-commerce | 15-20% | - Set up product publishing and online merchandising - Manage online checkout, payments, and shipping - Configure e-commerce site channels and navigation - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization |
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