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Microsoft 070-623 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Pro: Microsoft Desktop Support - Consumer |
| Exam Number: | 70-623 |
| Certificate Validity Period: | Retired, no longer active |
| Real Exam Qty: | 45-55 |
| Passing Score: | 700 (on a scale of 1-1000) |
| Exam Format: | Scenario-based, Multiple Choice, Simulation |
| Available Languages: | Portuguese (Brazil), Spanish, French, German, Japanese, English |
| Related Certifications: | MCTS: Windows Vista Configuration MCITP: Consumer Support Technician |
| Exam Duration: | 90-120 |
| Exam Price: | $125 USD |
| Recommended Training: | Official Microsoft Training Kit |
| Exam Registration: | Original Registration (No longer active) |
| Sample Questions: |  |
| Exam Way: | Proctored onsite at Prometric testing centers; retired since July 31, 2013 |
| Pre Condition: | Requires Exam 70-620: TS: Configuring Microsoft Windows Vista Client to earn full MCITP certification |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/microsoft-technet-wiki/ee407502(v=technet.10) |
Microsoft 070-623 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuring and Troubleshooting Applications | 25% | - Install and maintain desktop applications - Support Internet Explorer and email clients - Resolve application compatibility problems |
| Supporting Hardware and Mobile Devices | 15% | - Install and update device drivers - Troubleshoot peripheral and mobile devices - Optimize system performance and storage |
| Configuring and Troubleshooting Security | 20% | - Configure firewall and update settings - Manage User Account Control and Windows Defender - Recover from malware and security threats |
| Configuring and Troubleshooting Networking | 20% | - Configure file sharing and network security - Diagnose connectivity and IP configuration - Set up wired and wireless networks |
| Installing and Upgrading Windows Vista | 20% | - Migrate user data and settings - Troubleshoot installation issues - Perform clean installation and upgrade |
Your Microsoft Pro:Microsoft Desktop Support Consumer Exam Questions Answered
Is there a way to preview the 070-623 material before purchase?
There is, and we recommend it. Real4exams posts a free demo of the Microsoft Pro:Microsoft Desktop Support Consumer questions on the product page — download it or leave your email and we will send it over. Buying includes 365 days of free updates; when that year runs out, you can extend the update service at a 50% discount from your member zone.
What does it take — and cost — to pass the 070-623 exam?
The passing mark for the Microsoft Pro:Microsoft Desktop Support Consumer exam is 700 (on a scale of 1-1000), and one attempt costs $125 USD. Retakes are charged at full price again, so walking in underprepared is an expensive mistake. A practical safeguard: rehearse with Real4exams practice questions until your timed mock scores clear 700 (on a scale of 1-1000) with room to spare, then book the real 070-623 exam.
How do I book a seat for the Microsoft Pro:Microsoft Desktop Support Consumer exam?
Registration is handled through Microsoft's official channels:
Delivery format for the exam itself: Proctored onsite at Prometric testing centers; retired since July 31, 2013. Pick whichever option fits your situation when scheduling.
What subject areas does the 070-623 exam cover?
Microsoft structures the Microsoft Pro:Microsoft Desktop Support Consumer exam around 5 domains. The heaviest hitters are Supporting Hardware and Mobile Devices (15% of the exam), Configuring and Troubleshooting Applications (25% of the exam), Configuring and Troubleshooting Networking (20% of the exam). Start your revision where the weight is, and scroll up to the outline section on this page for the complete topic list.
What should I know about the Microsoft Pro:Microsoft Desktop Support Consumer exam?
The 070-623 exam is the official Microsoft assessment that awards the MCITP: Consumer Support Technician certification — a credential at the Professional level. Passing it proves vendor-validated skills that employers actively look for. It belongs to a broader track that includes MCTS: Windows Vista Configuration, MCITP: Consumer Support Technician, making it a solid anchor for further certifications.
What if I fail the Microsoft Pro:Microsoft Desktop Support Consumer exam — and when do I get my files?
Delivery first: your 070-623 product downloads instantly, and a copy reaches your email within one minute of payment. Nothing after 2 hours (spam folder checked)? Contact our online service and we will resolve it at once. Install limits do not exist — use as many computers as you like. On refunds: if you sit the corresponding 070-623 exam within 60 days of purchase and fail, you qualify for a full refund. File the claim within 2 days after the exam with a scanned enrollment slip and the official Score Report PDF; processing completes within 7 days. The guarantee excludes attempts made within 3 days of purchase, downloads never used in an actual exam, free materials, and expired orders, and the candidate name must match the payer name. Rather keep studying? Swap your product for two free exam products of equal value — your original purchase keeps its update service either way.
How many questions and how much time does the 070-623 exam give me?
Expect 45-55 questions within 90-120 on the Microsoft Pro:Microsoft Desktop Support Consumer exam. Divide the two and the pace is unforgiving — there is little slack for second-guessing. Build speed deliberately: run full-length timed sessions in the Real4exams test engine, practice marking hard questions for review, and treat every mock as a dress rehearsal for the real 070-623 exam.
Which official courses does Microsoft recommend for the 070-623 exam?
Microsoft points Microsoft Pro:Microsoft Desktop Support Consumer candidates toward these official training resources:
Coursework builds understanding; the 162 practice questions for the 070-623 exam from Real4exams then prove whether that understanding survives a real testing clock.
Is there anything I must do before registering for the 070-623 exam?
Requires Exam 70-620: TS: Configuring Microsoft Windows Vista Client to earn full MCITP certification Because Microsoft can revise these requirements, verify the current rules on the official exam page — https://learn.microsoft.com/en-us/previous-versions/microsoft-technet-wiki/ee407502(v=technet.10) — before scheduling your Microsoft Pro:Microsoft Desktop Support Consumer exam.
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