Oracle 1Z0-1064-21 : Oracle B2B Service 2021 Implementation Essentials

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Oracle B2B Service 2021 Implementation Essentials Sample Questions:

1. Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a newcatalog.
What are two advantages of creating a new service catalog instead of using an existing one?

A) allows use of a simpler hierarchy
B) allows the display of a product hierarchy specifically for service purposes
C) requires less work and effort
D) allows you to use the same product hierarchy as sales

2. Which three statements are true?

A) Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
B) Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.
C) Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.
D) Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.

3. Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.
Whichoption allows the customer to address the problem, so that all users can get articles in their native language?

A) Modify the original base locales of the articles to match the target language.
B) Deploy the Auto-Translate option on existing articles andturn on the "auto-Translate new articles" feature.
C) Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.
D) Enable new locales for the languages to be used and provision designated users to translate the articles.

4. Which six Digital Customer Service (DCS) parts can be modified using Visual Builder Cloud Service (VBCS)?

A) Pages
B) Business objects
C) Object triggers
D) Templates
E) UI components
F) Languages
G) Themes
H) Object workflows

5. You have just created a new Digital Customer Service (DCS) application and now you need to add a user-registration option.
Which three steps should you perform to configure userself-registration in your DCS application?

A) Enable the self-registration steps in the"Manage Digital Customer Service Registration Profile Options" task.
B) Configure the self-registrations to restrict registration to only existing Contacts.
C) Disable the anonymous access option in your DCS application.
D) Configure your self-registrations so that they are automatically approved.

Solutions: