Avaya 3302 : Avaya Contact Center Control Manager Implementation and Maintenance Exam

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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A company has numerous office locations, including Berlin and New York. The Berlin Administrator needs to edit an extension that is assigned to the Berlin location. In the extension Form, a COV path number is provided from the New York location. When trying to save the change, Avaya Contact Center Control Manager (ACCCM) generates a message indicating that the administrator does not have sufficient permissions to perform this operation.
Which statement describes how to allow the Berlin Administrator to complete this task?

A) Verify that the extension owners ACCCM user profile isassignedthe Berlin location.
B) Verify that the extension owners ACCCM role is assigned to the New York location.
C) Verify thatthe Administrators ACCCM role is assigned to the New York location as well as the Berlinlocation.
D) Verify thatthe Administrators ACCCM user profileis assigned to the New York locution as well astheBerlin location, under the locations to view tab in his user form.

2. What information is required to generate an Avaya Contact Center Control Manager (ACCCM) license file?

A) the TP address of the ACCCM server
B) the MAC address of the ACCCM server
C) the server type and model number
D) the Windows 2008R2Enterprise Product Key

3. A company located In Germany wants to setup their Avaya Contact Center Control Manager (ACCCM) to use the German language. In which two locations can you set de_de as the language? (Choose two.)

A) in the database tableSystem_Parameters underLanguage
B) in the ACCCM CFGtab,under Language Tab, select de_de
C) the ACCCM Setup under SystemLanguage
D) in web.config file under set de_de

4. When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow64 folders.
What is the name of the file you need to check?

A) authconfig.xml
B) passwd.conf
C) passwdconf.xml
D) nav360config.xml

5. You are installing the Avaya Contact Center Control Manager (ACCCM) software for a standard solution. The software will be installed on a supported server with a supported Window 2008 operating system. The customer is not using one-X Agent Administration, nor do they need access to the Visual Phone website from within the ACCCM server.
Which is an installation prerequisite?

A) Microsoft MVC
B) Microsoft Silverlight
C) Microsoft IIS
D) .NET Framework 4.0

Solutions: