Oracle 1Z0-1037-21 : Oracle Knowledge Management 2021 Implementation Essentials

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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which two statements are true about knowledge base articles of Oracle Service Cloud? (Choose two.)

A) Answer articles can contain variables.
B) Answer articles can be copied.
C) Answer articles can be archived but not deleted.
D) Multiple answers cannot be updated simultaneously.
E) Answer articles cannot be printed.

2. Which filter type should you use in a report to display data in a tree structure?

A) Auto filter
B) Rollup
C) Slicing by column
D) Slicing by bucket

3. Which statement is true about dashboards?

A) A new dashboardmust have more than one report.
B) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.
C) A new dashboard can be scheduled with alerts
D) A new dashboard can be created by copying an existing dashboard.
E) A new dashboard can be created only by dragging existing reports to the dashboard design center.

4. In Knowledge Advanced, if 1000 documents were linked to cases 1000 times before tuning, then how many times should they be linked after tuning, such that the tuning impact is negative and you may need to revise the changes?

A) 500
B) 1000
C) 250
D) 100

5. Your customer wants to generate a report showing the number of days since incidents of a particular incident typewere updated.
What should you use to create this report?

A) Use the date_diff() function nested in the name_format() function.
B) Create a group filter using the rel_date_diff() function.
C) Create a level filter using the count () function.
D) Use the date_add() function.

Solutions: