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Oracle 1z0-326 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Administration | - Administrative functions
|
| Topic 2: Reporting and Analytics | - Dashboards and metrics
|
| Topic 3: RightNow Cloud Service Overview | - Core architecture and components
|
| Topic 4: Knowledge Foundation and Data Management | - Data objects and relationships
|
| Topic 5: Business Rules and Workflow Automation | - Rule creation and management
|
| Topic 6: Service Request and Incident Management | - Incident lifecycle
|
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