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Cisco 210-060 : Implementing Cisco Collaboration Devices (CICD)

210-060 real exams

Exam Code: 210-060

Exam Name: Implementing Cisco Collaboration Devices (CICD)

Updated: Aug 15, 2026

Q & A: 240 Questions and Answers

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About Cisco 210-060 Exam

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Exam Topics for CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

The following will be discussed in the CISCO 210-060 practice exam dumps:

  • Layer 3 technologies
  • Infrastructure security
  • Layer 2 technologies
  • Network principles
  • Infrastructure services
  • VPN technologies

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Understanding functional and technical aspects of CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

The following will be discussed in CISCO 210-060 exam dumps:

  • Cisco IM and Presence: What is IMP and Jabber
  • CUCM Dial Plans: Understanding and Configuring Mobility
  • CUCM Dial Plans: Understanding the Architecture
  • CUCM Maintenance and Monitoring: Troubleshooting IP Phone Registration
  • Cisco IM and Presence: Configuring Jabber Clients
  • CUCM Maintenance and Monitoring: Troubleshooting with CUCM RTMT
  • Cisco IM and Presence: Key Troubleshooting Spots
  • Unity Connection: Understanding the Architecture
  • CUCM Dial Plans: Route Plan Fundamentals
  • CUCM Dial Plans: Understanding Partitions and Calling Search Spaces
  • Unity Connection: Understanding User Templates
  • CUCM Maintenance and Monitoring: Troubleshooting Route Plans and Reporting

Reference: http://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/cicd.html

Understanding functional and technical aspects of CISCO 210-060 Implementing Cisco Collaboration Devices (CICD)

The following will be discussed in CISCO 210-060 exam dumps:

  • Legacy Voice and VoIP Fundamentals: Understanding the PSTN
  • Cisco IP Phones: VLANs at the Core
  • Cisco VoIP Product Lineup: CME and CUCM
  • Cisco IP Phones: Connecting to the Network and Providing Power
  • Cisco VoIP Product Lineup: VCS and TMS
  • Legacy Voice and VoIP Fundamentals: Understanding VoIP Benefits
  • Legacy Voice and VoIP Fundamentals: Moving to Digital
  • Legacy Voice and VoIP Fundamentals: DSPs and RTP
  • Cisco IP Phones: Understanding the Boot Process
  • Legacy Voice and VoIP Fundamentals: Converting Voice into Packets
  • Cisco IP Phones: Configuring Voice VLANs
  • Legacy Voice and VoIP Fundamentals: The Realm of Analog
  • Cisco VoIP Product Lineup: Unity, Instant Messaging, and Jabber Client

Cisco 210-060 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure Voice Messaging and Presence27%- Cisco Unity Connection
  • 1. Message routing
  • 2. Voicemail configuration
  • 3. User mailboxes
- Presence Services
  • 1. Presence integration
  • 2. IM and Presence concepts
Topic 2: Maintain Cisco Unified Communications System10%- System Maintenance
  • 1. Monitoring and troubleshooting
  • 2. Backup and restore
  • 3. System logs and diagnostics
Topic 3: Provide End User Support24%- Collaboration Services Support
  • 1. Mobility features
  • 2. User self-care services
- Troubleshooting User Issues
  • 1. User feature support
  • 2. Call processing issues
  • 3. Phone and voicemail troubleshooting
Topic 4: Describe the Characteristics of a Cisco Unified Communications Solution15%- Cisco Unified Communications Architecture
  • 1. Collaboration deployment models
  • 2. Voice, video and messaging services
  • 3. Unified communications components
- Voice and Video Fundamentals
  • 1. Codecs and media resources
  • 2. QoS requirements
  • 3. VoIP concepts
Topic 5: Provision End Users and Associated Devices24%- User and Device Management
  • 1. Phone registration
  • 2. End-user provisioning
  • 3. Directory numbers
- Cisco Unified Communications Manager
  • 1. Device pools
  • 2. Calling search spaces and partitions
  • 3. CUCM administration

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