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Topics Covered in the Exam
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
- Single Sign-On (SSO) for Collaboration Applications
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
- Application Clients
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
- Cisco Unity Connection and Cisco Unity Express
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
- Cisco Unified IM and Presence
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
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Implementing Cisco Collaboration Applications (300-810) Exam format
- Passing score: 70%
- Language: English, Japanese
- Number of questions: 65-75
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
Cisco 300-810 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Cisco Collaboration Application Infrastructure | - Cisco Unified Communications applications architecture - Deployment models and components overview |
| Topic 2: Application integration and troubleshooting | - Logging, monitoring, and troubleshooting tools - API integrations and service interoperability |
| Topic 3: Cisco Expressway and remote access | - MRA (Mobile and Remote Access) configuration - Traversal and firewall integration |
| Topic 4: Cisco Unity Connection | - Call handlers and greetings - User mailbox and messaging integration - Voicemail services configuration |
| Topic 5: Cisco Meeting Server and conferencing | - Meeting policies and resources - Conference bridge deployment and configuration |
| Topic 6: Cisco Unified IM and Presence | - Policies and client configuration - Cisco Jabber integration - User provisioning and presence services |
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