Avaya 61451T : Administering Avaya Aura Communication Manager Specialized

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Avaya Administering Avaya Aura Communication Manager Specialized Sample Questions:

1. What functionality does the Avaya Aura Communication Manager provide for contact centers?

A) Advanced call routing and queuing mechanisms
B) Email management systems
C) Basic telephony services only
D) Web browsing capabilities

2. How does the Meet-me Conference feature enhance collaboration within an enterprise?

A) By enabling users to connect through a common directory number.
B) By providing a platform for unlimited participants.
C) By allowing spontaneous meetings without prior scheduling.
D) By facilitating secure, encrypted communication channels for every meeting.

3. What distinguishes the Call Center ACD functionality from traditional call distribution methods?

A) It restricts the ability to pick up calls from outside one's group
B) It utilizes complex algorithms to route calls based on predefined rules
C) It only allows calls to be routed within the same geographic location
D) It requires manual intervention for each call routed

4. Which endpoint type requires specific configurations within Communication Manager for optimal performance?

A) Analog stations
B) All of the above
C) Digital stations
D) SIP endpoints

5. What are the primary interfaces used for administering Communication Manager?
(Choose Two)

A) System Manager web interface
B) Desktop client application
C) Avaya Aura Contact Center
D) Command Line Interface (CLI)

Solutions: