Cisco 642-467 : Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

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Cisco 642-467 Exam Syllabus Topics:

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. When using Cisco Unity Connection, which call handler type offers different call actions based on the digits that are selected?

A) call management
B) interview
C) digit analysis
D) system
E) directory

2. Refer to the exhibit.

If the Cisco Unity Express administrator sets the lockout policy to Temporary, with a temporary lockout duration of 5 minutes and a maximum number of failed attempts of 3, what must the end user do if they have exhausted their maximum number of failed attempts?

A) The end user must contact the Cisco Unity Express administrator to have the default user password reset.
B) The end must use the end-user privileged-level password to gain access to Cisco Unity Express, but they will only be able to view end-user settings.
C) The end user must contact the Cisco Unity Express administrator to reset the default user temporary timer if they need to log in before the temporarily timer expires.
D) The end user must wait for the temporary timeout to expire before attempting to login again.

3. Which application helps the Sales team take orders by collecting information from callers with a series of recorded questions and answers?

A) Directory Handler
B) Interview Handler
C) Call Handler
D) Call Routing
E) IVR Option

4. Which two of the following are functions or operations of Cisco Unified Presence? (Choose two.)

A) native presence services
B) real-time voice message notification services
C) call control
D) full-featured communications platform on a single desktop application
E) standards-based SIP, SIMPLE, and XMPP interface
F) collects, distributes, and aggregates user attributes and capabilities

5. What is the difference between direct routing and forward routing in Cisco Unity Connection?

A) There is no difference.
B) on-net call
C) off-net call
D) destination of the call
E) origin of the call

Solutions: