Apple 9L0-066 : OS X Yosemite Troubleshooting Exam

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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Why is it important to use the Globally Unique Identifier (GUID) partition scheme on an Intel-based Mac? SELECT TWO.

A) Master Boot Record (MBR) requires a GUID partition map.
B) Firmware updates for Intel-based Macs require a GUID partition scheme.
C) The GUID partition scheme contains the necessary standard apps for OS X.
D) An Intel-based Mac will not start up without the GUID partition map.
E) Any of the partition schemes provided by Disk Utility will work.
F) You should not use GUI Apple Partition Map (APM) is the default partition map for Intel-based Macs.

2. Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?

A) Send an email to iforgot.apple.com.
B) Answer the security questions on
C) Create a new Apple ID at appleid.apple.com.
D) Click Find your Apple ID on appleid.apple.com.

3. Where can a user disable the automatic login of a user account?

A) System Preferences > Security & Privacy > Privacy
B) System Preferences > Security & Privacy > General
C) System Preferences > Users & Groups > Login Items
D) System Preferences > Users & Groups > Login Options

4. Gary purchased a new USB 2.0 input device for his iMac (Late 2013). He installed the software that shipped with the device, but it does not seem to work. He has tried all of the USB ports on the back of the iMac, but the issue persists. Which of the following troubleshooting tools or techniques would help Gary isolate the issue?

A) Activity Monitor
B) Apple Hardware Test
C) System Information
D) Apple Diagnostics

5. Randall is using OS X Yosemite v10.10 on a MacBook Air (Late 2010). He would like to AirDrop a 7GB file to a colleague. The colleague is using OS X Mountain Lion v10.8.5 on an iMac (Early 2009). Randall cannot locate the colleague's iMac in AirDrop. Which of the following is preventing this transfer?

A) AirDrop does not support files larger than 5GB.
B) On the MacBook Air, Randall must first click "Don't see who you're looking for?'
C) The iMac (Early 2009) does not support AirDrop.
D) OS X Yosemite cannot AirDrop with OS X Mountain Lion.

Solutions: