Salesforce AP-222 : Public Sector Solutions Accredited Professional

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of restaurants in the city. A new inspector has been onboarded to conduct the inspections, but they cannot access the Action Plans feature. All other inspectors can access Action Plans without any problems. What could be causing this behavior?

A) Person Account Models have not been enabled on the org.
B) The Salesforce user for the new inspector is disabled.
C) Action Plans Permission Set has not been assigned to the new inspector.
D) The 'Enable Notes' permission has not been selected for the new inspector.

2. A public sector agency recently implemented Public Sector Solutions for the inspection and license renewal of food outlets in the city. They want to set up dynamic assessments where assessment questions are categorized for use in different scenarios depending on whether the outlet is take-away, dining, or a combination of both. The categorization only applies to specific questions in the assessment. To which object should they add new categories?

A) Action Plan
B) Assessment Indicator Definition
C) Assessment Task Definition
D) Assessment Question

3. A licensing agency stores Applicant, License, Inspection, and Facility information. Management requests a dashboard showing the average number of inspections performed per active license during the current year. Which design best supports accurate reporting?

A) Create one custom object containing duplicate license and inspection data
B) Maintain proper relationships between Licenses and Inspections, then summarize with Salesforce Reports
C) Store inspection totals in a manually updated text field
D) Export all records monthly into Excel for calculations

4. A government agency does not have a universal requirement for storing a grantee's data after a grant has been fully disbursed and closed. Some grantees may ask to have their data maintained if involved in legal proceedings. How can a government agency best comply with the grantee's request for historical data storage while at the same time adhering to the request not to use/process the historical data?

A) Keep the data in Salesforce and make it invisible to the users and system to restrict the processing of the data.
B) Export the grantee's data to retain it.
C) Assign the data to a specific public group and make those records inactive
D) Export the grantee's data to retain it. Then, delete their data from Salesforce.

5. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) OmniScript
B) FlexCard
C) DataRaptor
D) Integration Procedure

Solutions: