Salesforce Arch-302 : Salesforce Certified B2C Solution Architect

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Salesforce Certified B2C Solution Architect Sample Questions:

1. A company uses PersonAccounts to store customer information in Sales Cloud and now wants to map its customer records in Marketing Cloud.
What should a Solution Architect recommend?

A) Sync Account object using PersonContactId to access the Contact.
B) Sync Contact object using PersonAccountld to access the Account.
C) Sync Account object using PersonSubscriberld to access the Contact.
D) Sync Contact object using PersenSubscriberld to access the Account.

2. A company is using both Service Cloud and B2C Commerce but they are not using Mulesoft or any other integration middleware and do not plan on adding that in the near future. However, there is a need to keep customer records in sync across both Service Cloud and B2C Commerce. When a change to the customer record in Service Cloud takes place, such as an updated customer name, the same customer record should be updated in B2C Commerce. Assume that there is a common ID that uniquely identifies the customer across the two systems.
How should a Solution Architect deliver the desired functionality?

A) Send a platform event from Service Cloud and subscribe to the platform event in B2C Commerce using the built-in functionality
B) Use change data capture to send a message from Service Cloud and catch and handle the message using B2C Commerce Service Cloud Connector
C) Develop a custom solution in Service Cloud to consume and communicate with B2C Commerce APIs
D) Send an Outbound Message from Service Cloud and catch and handle the Outbound Message using the B2C Commerce APIs

3. A university has several branded schools scattered across different colleges. Each of which has its own finances, business processes, and strategies for engaging students. They would like to introduce a university- wide communications strategy that allows their recruitment team to market to potential students globally while allowing each department to recruit existing students for its own programs. They are looking for art environment strategy across their potential purchases of Salesforce and Marketing Cloud.
What should a Solution Architect recommend to meet their needs?

A) Marketing Cloud with multiple business units connected to multiple existing Salesforce orgs with Marketing cloud Connect
B) Marketing Cloud and a single, consolidated Salesforce org spanning all departments
C) Marketing Cloud with multiple business units and a single, consolidated Salesforce org spanning all departments
D) Marketing Cloud and Marketing cloud Connect across multiple connected Salesforce orgs

4. Refer to the image below:

A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?

A) Salesforce Marketing Cloud
B) Salesforce B2C Commerce
C) Salesforce Core Platform/Identity
D) Salesforce CDP

5. Universal Containers (UC) is in the process of implementing a B2C Commerce site for their storefront, and Experience Cloud for their support and help desk. UC wants to ensure that there is a single login and data experience between the two sites while also being relatively seamless.
Given the need for a single login experience, what should the primary system be for all authentication?

A) Service Cloud
B) B2C Commerce
C) Experience Cloud
D) Salesforce Identity

Solutions: