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ServiceNow CAS-PA : Certified Application Specialist - Performance Analytics

CAS-PA real exams

Exam Code: CAS-PA

Exam Name: Certified Application Specialist - Performance Analytics

Updated: Nov 06, 2026

Q & A: 87 Questions and Answers

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About ServiceNow CAS-PA Exam

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Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/mainline-blueprint-cas-pa.pdf

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ServiceNow CAS-PA Exam Syllabus Topics:

SectionObjectives
Performance Analytics Fundamentals- Key concepts of Performance Analytics
  • 1. KPIs, indicators, and aggregates
    • 2. Data collection and sources
      Indicator Configuration- Indicator types and setup
      • 1. Scripted indicators
        • 2. Time series indicators
          Data Management and Administration- Data collection jobs
          • 1. Data quality considerations
            • 2. Scheduling and optimization
              Widgets and Dashboards- Visualization tools
              • 1. Dashboard configuration
                • 2. Scorecards and trend widgets
                  Breakdowns and Filtering- Breakdown structure
                  • 1. Breakdown sources and elements
                    • 2. Filtering and segmentation

                      ServiceNow Certified Application Specialist - Performance Analytics Sample Questions:

                      Question #1
                      What is the purpose of the Field attribute on a Breakdown Source form?

                      A. Identifies the field that contains a unique value for every record for the breakdown source facts table
                      B. Provides security for the Breakdown values based on user permissions
                      C. Defines the relationship between the corresponding Breakdown and Indicators
                      D. Limits the number of values returned by the Breakdown Source


                      Question #2
                      What does the number of "Inserts" represent in a Job Log record?

                      A. The sum of the stored scores
                      B. Number of Performance Analytics scores stored
                      C. The number of incidents inserted into the instance yesterday
                      D. Number of Indicator Source records examined


                      Question #3
                      Select the role that lets you create and configure Indicators and Breakdowns, and manage Data Collection.

                      A. PA Admin
                      B. PA Contributor
                      C. PA Data Collector
                      D. PA Power User


                      Question #4
                      What configuration is required to use a Breakdown as a filter for Report Widgets?

                      A. Configure the Dashboard Breakdown to act as Interactive Filter.
                      B. Edit the report widget to select the Breakdown to apply.
                      C. Create a separate dashboard for report widgets and apply the desired Breakdown in the dashboard properties.
                      D. Breakdowns automatically filter report widgets so nothing needs to be done.


                      Question #5
                      What is the purpose of the Direction property of an Indicator?

                      A. Determines whether a score is rounded up or down
                      B. Sets the layout of the Indicator when used on a Dashboard
                      C. Helps determine the order the Indicator appears on lists
                      D. Indicates whether scores should ideally increase or decrease


                      Solutions:

                      Question #1
                      Correct Answer: A
                      Question #2
                      Correct Answer: B
                      Question #3
                      Correct Answer: A
                      Question #4
                      Correct Answer: A
                      Question #5
                      Correct Answer: D

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