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EMC E20-918 : IT-as-a-Service Expert Exam for Cloud Architects

E20-918 real exams

Exam Code: E20-918

Exam Name: IT-as-a-Service Expert Exam for Cloud Architects

Updated: Oct 05, 2026

Q & A: 98 Questions and Answers

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About EMC E20-918 Exam

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EMC E20-918 Exam Syllabus Topics:

SectionWeightObjectives
ITaaS Planning and Design25%- Service catalog definition
- Architecture and infrastructure design
- Financial modeling and chargeback
- Service level management
Trust, Security and Compliance20%- Risk management and security controls
- Identity and access management
- Data protection and privacy
Discovery, Assessment and Evaluation20%- Gap analysis and requirements gathering
- Current state analysis
- Business and IT alignment
Service Design and Management15%- Automation and orchestration
- Monitoring, reporting and optimization
- Service lifecycle management
Organizational and Governance Planning20%- Roles and responsibilities
- ITaaS governance model
- Policy and compliance framework

EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

Question #1
Refer to the exhibit.

A cloud architect has presented you with the exhibit for peer review. You immediately realize that a firewall is missing. Where is the missing firewall?

A. Between the external network and the internet
B. Between VM2 and VM4
C. Between the Service A and Service B
D. Between VM2 and the tenant network


Question #2
An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS. The organization has already experienced significant savings due to virtualization. Senior executives are concerned that ITaaS requires additional software licenses and additional headcount, both at significant cost.
How can the CIO convince senior management of the savings potential with ITaaS?

A. Propose that the CMDB and orchestration tool will decrease the cost of service management
B. Explain to senior management that there will not be any additional skill sets required for the ITaaS initiative
C. Show how the service catalog and orchestration tools can be viewed in the context of "cost to serve" to provide immediate business value
D. Explain that the service catalog can be a mechanism for controlling cost by influencing LOB/consumer behavior through showback/chargeback


Question #3
A manufacturing company hired you to help them in their journey to a hybrid cloud. You conduct an assessment and recommend migrating several existing Tier 2 applications to a public cloud provider. You must work within the following constraints:
-Migration can be performed only during weekends -Only limited downtime is acceptable -The configuration of the host and applications cannot be changed -The company needs to keep the costs as low as possible -Although there are no specific performance requirements, they are concerned about the quality
of the user experience
Which solution best addresses these needs?

A. Layer 2 extension with dedicated link and WAN optimization
B. Layer 3 connection over Internet with WAN optimization
C. Layer 2 extension with VPN connection over Internet with WAN optimization
D. Layer 3 connection over Internet with QoS


Question #4
A financial company has made several acquisitions within the past few years. They currently have two primary data centers that are 50 km apart. Recently, an internal assessment was conducted to explore ways to improve ingress/egress utilization and to extend their firewall to the cloud.
Which type of firewall would best suit their needs?

A. Federated
B. Reverse proxy servers
C. Load balanced reverse proxy servers
D. Linked VPN


Question #5
An enterprise company has a large, virtualized data center. They are currently auditing their servers to ensure they are in compliance with regulatory requirements.
Why would they choose to deploy VMware vCenter Configuration Manager?

A. It maps applications quickly with agentless discovery across physical and virtual machines
B. It automatically scans virtual machines for missing security patches and remediates them
C. It maintains continuous compliance with out-of-the-box templates
D. It ensures that virtual server performance will meet SLAs


Solutions:

Question #1
Correct Answer: A
Question #2
Correct Answer: D
Question #3
Correct Answer: C
Question #4
Correct Answer: A
Question #5
Correct Answer: C

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