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ServiceNow PR000370 : ServiceNow Certified System Administrator

PR000370 real exams

Exam Code: PR000370

Exam Name: ServiceNow Certified System Administrator

Updated: Nov 03, 2026

Q & A: 60 Questions and Answers

PR000370 Free Demo download

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About ServiceNow PR000370 Exam

Sample Questions

Sample Question(s) are as follows:

Which one of these applications is available to all users?

  • Facilities
  • Incident
  • Change
  • Self Service

Correct Answer: D

Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual user?

  • My Teams Tasks
  • My Teams Work
  • My Groups Tasks
  • My Groups Work

Correct Answer: B

Which one of the following is a definition for transform maps in ServiceNow?

  • A map used to add data to encrypted fields
  • A map used to trigger Business Rules before the data is queued in the outbound Web Service
  • A map that is used to store the history of the incident records
  • A map to determine relationships between fields displaying in an import Set to fields in an existing table

Correct Answer: D

Multiple Choice, Single Line Text, and Select Box are what type of elements in ServiceNow?

  • Order Guides
  • Related Lists
  • Variable Types
  • Request Types

Correct Answer: C

What is the language used for scripting in ServiceNow?

  • Java
  • AngularJS
  • Jelly
  • JavaScript

Answer: C

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ServiceNow PR000370 Exam Syllabus Topics:

SectionObjectives
Data Management and CMDB- Tables, records, and database structure
  • 1. Import sets and data loading tools
    • 2. CMDB structure and configuration items
      Reporting and Analytics- Report generation and dashboards
      • 1. Performance Analytics basics
        • 2. Data visualization and KPIs
          Platform Overview and Fundamentals- ServiceNow architecture and cloud platform concepts
          • 1. Instance navigation and user interface fundamentals
            • 2. Platform capabilities and core applications
              User Administration and Security- Users, groups, and roles management
              • 1. Security best practices in ServiceNow
                • 2. Access control rules (ACLs)
                  Workflow and Automation- Flow Designer and workflow engine
                  • 1. Business rules and client scripts
                    • 2. Notifications and event management
                      Service Catalog and Request Management- Catalog items and request workflows
                      • 1. Approvals and task generation
                        • 2. Order guides and request fulfillment process

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