Nokia SDM_2002001030 : SDM Certification - PS NSOP

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. What are the basic steps needed to manage the Workforce?

A) Schedule the planned activities, monitor and report to the management.
B) Plan, assign, dispatch and manage the activities; Monitor, manage and report on the workforce management.
C) Book the necessary resources, manage shift work, monitor workforce utilization KPI.
D) Assign tasks, and hands over the activities plan; reports on the workforce management.

2. Governance is critical to successful operations. Which statement best describes it according to the Operations Model?

A) Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on three levels of relationship.
B) Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on four levels of relationship.
C) Governance addresses the complete communication requirements between the CBT and Nokia Siemens Networks; and is based on four levels of relationship.
D) Governance addresses the complete communication requirements between the Operator/Customer 'Demand Organization' and Nokia Siemens Networks; and is based on three levels of relationship.

3. Proposed changes from a Change Management process always require a new or revised:

A) Network Operations team organization.
B) Procurement plan.
C) Cost baseline.
D) Estimation of changes to cost, Schedule and resource plan.

4. You are supporting the review of the SLA's and are asked to advise the two 'Exemptions' that will have MOST impact. Which are the 2 with MOST impact?

A) Performance degradation caused by activities not approved by NSN & Planned downtime for activities necessary to maintain and optimise the network.
B) Planned downtime for activities necessary to maintain and optimise the network & Performance degradations caused by subcontractors.
C) Non aligned 3rd Party SLA's & NSN Customer Contract SLA's & Performance/Capacity limitations arising caused by special holidays.
D) Planned downtime for activities necessary to maintain and optimise the network & non aligned 3rd Party SLA's & NSN Customer Contract SLA's.

5. What is the correct set of preconditions when using the Customers OSS Applications?

A) Customer provides remote access to the OSS Apps, NSN administers and maintains OSS Apps, administers User Right Access & NSN Manages Tool Changes.
B) NSN provides remote access to the OSS Apps, administers and maintains OSS Apps, is responsible for Provision of Licenses, administers User Right Access & Customer Manages Tool Changes.
C) Customer provides; remote access to the OSS Apps, NSN required Interfaces and Mediation devices, is responsible for Provision of Licenses, User Right Access & Management of Tool Changes.
D) Customer provides remote access to the OSS Apps, administers and maintains OSS Apps, is responsible for Provision of Licenses, administers User Right Access & Manages Tool Changes.

Solutions: