Simens STI-884 : SOCA Sales Small & Medium Businesses (SMB)

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Simens STI-884 Exam Syllabus Topics:

Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

Question 1

Which best describes the contact center solutions that HiPath 3000 offers for managing customer calls? (Choose two)

A. Functionality ranging from simple call distribution groups to multi-media.
B. Authentication and media and signaling encryption.
C. In and out-bound call routing systems.
D. Complex, multi-site contact center functionality networked together into a single system.

Question 2

What is an IP address? (Choose two)

A. It is made up of 4 octets of numbers and is represented in decimal as xxx.xxx.xxx.xxx.
B. It is a number that acts like a name for a particular network adapter.
C. It is a non permanent numeric address allocated to a device connected to a network.
D. It is a unique identifier attached to most network hardware.

Question 3

Which are the advantages of OpenStage T? (Choose two)

A. It integrates perfectly into a high-quality solution that fits well into a customer's existing voice environment.
B. It delivers outstanding voice quality.
C. It offers excellent security features, such as encryption and port authentication.
D. It supports group-based routing of e-mail.

Question 4

Which of the following is a possible business impact of HiPath OpenOffice ME? (Choose three)

A. Increased customer and employee satisfaction.
B. Reduced costs.
C. Increased productivity.
D. Enhanced employee skills.

Question 5

Which Siemens communications system combines OpenScape Office, Comscendo Voice and IP gateways in a single communications server?

A. OpenStage
B. HiPath OpenStage
C. HiPath OpenOffice
D. HiPath 3000

Solutions: