Salesforce Slack-Con-201 : Salesforce Certified Slack Consultant

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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

Question #1
You have successfully completed a Grid Design Workshop with your client in which you walked through their grid design options and gathered their feedback.
Which elements should be included in the executive summary of their chosen grid design?

A. Workspace recommendations with access level, key benefits and key considerations
B. Model name, workspace recommendations and key considerations
C. Workspace recommendations with channels and key benefits
D. Model name, key benefits and considerations

Question #2
During the discovery call with your client you learn that they do a lot of cross functional collaboration, are trying to eliminate as many communication barriers as possible, and work with many external partners.
Taking these factors into consideration, what basic grid design would you recommend for your client?

A. Three workspaces - a general global workspace, an external workspace and a social workspace
B. Two workspaces - a general global workspace and a social workspace
C. Two workspaces - a general global workspace and an external workspace
D. One global workspace for all collaboration

Question #3
Your Slack client requests your guidance on evaluating eDiscovery and DLP applications for their Slack Enterprise Grid. Specifically, the client's Enterprise Security team wants to understand the access these applications will have to data on their grid.
How would you respond to this question?

A. Both eDiscovery and DLP applications require read & write access to Slack data.
B. eDiscovery applications need only read access to Slack data, whereas DLP applications require both create & update access.
C. eDiscovery applications need only create access to Slack data, whereas DLP applications require both read & write access.
D. eDiscovery applications need only read access to Slack data, whereas DLP applications require both read & write access.

Question #4
You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A. Key Messaging
B. Grid Design Workshop
C. Channel Strategy Session
D. Governance Session

Question #5
In one of your proposed grid design options for a client, you include a social workspace for employees to build culture and to connect on special interests and hobbies.
Which workspace access type should you recommend?

A. By Request
B. Invite Only
C. Hidden
D. Open

Solutions: