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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Applications and Services | - Communication Services
|
| Topic 2: Maintenance and Troubleshooting | - System Support
|
| Topic 3: Security and Administration | - Administrative Management
|
| Topic 4: SME Communications Solution Architecture | - Platform Overview
|
| Topic 5: Installation and Configuration | - System Deployment
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
Which three choices must be verified as part of a site survey? (Choose three.)
A. existing call volumes, service providers, and costs
B. infrastructure, cabling, and environmental
C. corporate strategy for disaster recovery
D. network readiness and capacity to support VoIP
E. servers, OS, desktop applications, firewalls, and routers
Question 2
An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?
A. The phone must be changed from SIP to H.323.
B. The firmware requires an upgrade.
C. The phone's MAC address must registered in IP Office.
D. The phone requires a newer control unit.
Question 3
A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A. Web session to the IP Office address
B. SSH session to the IP Office address
C. System Status Application
D. Telnet session to the IP Office
E. Call Status Application
Question 4
What is happening when an IP412 control unit system status light is solid red?
A. The Local Area Network is not connected.
B. The .bin files are not loaded in the control unit.
C. The IP Office Professional license is not installed or is not valid.
D. The Voice Compression Module is not installed.
Question 5
A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?
A. MAPI
B. IMAP
C. POP3
D. HTTP
Solutions:
| Question 1 Answer: B,D,E | Question 2 Answer: D | Question 3 Answer: A,C | Question 4 Answer: B | Question 5 Answer: B |
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