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Avaya 3104 : Avaya one-X® UC Soft Clients Implementation and Maintenance Exam

3104 real exams

Exam Code: 3104

Exam Name: Avaya one-X® UC Soft Clients Implementation and Maintenance Exam

Updated: Jul 17, 2026

Q & A: 68 Questions and Answers

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Avaya 3104 Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya one-X UC Soft Clients Architecture- Client components and deployment models
  • 1. one-X Agent overview
    • 2. Integration with Avaya Aura ecosystem
      • 3. one-X Communicator overview
        Topic 2: Maintenance and Troubleshooting- Operational support tasks
        • 1. Network and connectivity troubleshooting
          • 2. Common client-side issues
            • 3. Log analysis and diagnostics
              Topic 3: Call Control and Features- Core telephony functionality
              • 1. Presence and messaging features
                • 2. Conferencing and collaboration tools
                  • 3. Voice call handling and routing
                    Topic 4: Installation and Configuration- Deployment and setup procedures
                    • 1. Client installation requirements
                      • 2. User provisioning and profile setup
                        • 3. Configuration with SIP and H.323 environments
                          Topic 5: Security and Performance- Secure communication and optimization
                          • 1. Client performance tuning
                            • 2. TLS/SRTP usage considerations
                              • 3. Bandwidth and QoS optimization

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