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Cisco 642-105 : Implementing Cisco Unified Messaging

642-105 real exams

Exam Code: 642-105

Exam Name: Implementing Cisco Unified Messaging

Updated: Sep 04, 2026

Q & A: 68 Questions and Answers

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Cisco 642-105 Exam Syllabus Topics:

SectionWeightObjectives
Unified Messaging Overview and Architecture20%- Integration with CallManager / CUCM
- Cisco Unity Connection Architecture
  • 1. Deployment Models
    • 2. System Components
      Messaging Integration and Features12%- Message Access Protocols
      - Email Integration
      - Voice View and Inbox Features
      Maintenance, Monitoring and Troubleshooting8%- Common Issues and Troubleshooting
      - Backup and Restore
      - System Monitoring Tools
      Call Management and Auto-Attendant15%- Auto-Attendant Setup
      - Call Routing Rules
      - Call Handlers and Directory Handlers
      Installation and Configuration25%- Server Installation
      - Network and Telephony Integration
      - LDAP and User Synchronization
      User and Mailbox Administration20%- Class of Service Configuration
      - Voice Mailbox Settings
      - Provisioning Users and Mailboxes

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