HP HP2-B120 : Selling HP EMEA cMPS

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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Place the device in a cool dry area
B) Use only 1500-grit paper as cleaning pages.
C) Use only original HP supplies
D) Use power-conditioning devices to ensure constant voltage

2. What is a benefit of the Supplies Contract Reseller Program (SCRP)?

A) A toolkit including device discovery and monitoring software is provided
B) The SCRP ID allows for multi-country HP supplies support
C) HP supports pricing for the cMPS contracts for supplies and distributors
D) Access to both hardware and HP supplies up-front discount is available.

3. Within the cMPS program, which items are supported by the program discounts? (Select two.)

A) Selected HP printers and MFP
B) HP print servers and appliances for remote monitoring
C) HP contract management software
D) HP Retail Products
E) Selected HP original supplies

4. Which process must a partner use in the exceptional circumstance of requesting an additional discount on Hardware and HP Care Pack Services?

A) All exceptions requite deal details and business justification to be sent to the local HP Account Manager
B) Where a pre-approved discount is in place, raise a "top up" OPG discount quoting the cMPS pre-approved SCRP I
C) If Smart Quote isavailable;attach big deal extract from the pricing tool to the SBD form.
D) If Smart Quote is available, attach extract from the cMPS pricing tool or include deal details in the comment fields

5. Do HP partners participating in the program get a discount on the HP original supplies used in Channel Managed Print Services contracts?

A) Yes resellers get 8% on the total contract value paid by HP once a year.
B) Yes discounts on HP original supplies are provided through the distributor participating in the SCRP program.
C) Yes resellers get S10 or 7 Euro per month, per toner cartridge extra.
D) No, rebates are linked to hardware only.

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