HP HP2-I47 : Selling HP PS Lifecycle Services 2023

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HP HP2-I47 Exam Syllabus Topics:

HP Selling HP PS Lifecycle Services 2023 Sample Questions:

Question 1

An enterprise customer is interested in upgrading the PCs that its employees use. The IT manager does not have the staff to set the preferred boot order and network boot options on each individual PC.
Which HP Service would help this customer?

A. Defective Media Retention
B. Hardware Support Onsite
C. Custom System Setting Services
D. Proactive Insights

Question 2

When is the optimal time to engage with a customer regarding renewal of an HP Care Pack?

A. At the time designated in the customer's service level agreement for implementing the customer's request for changes
B. Thirty days after the existing coverage period has expired in order to update the agreement with new terms and conditions
C. During the five business day grace period before and after the expiration date of the Care Pack to ensure continued coverage
D. A minimum of six months before the existing Care Pack Services expire in order to complete the sales process

Question 3

What does HP Fix Services provide for HP Personal Systems? (Select two.)

A. Mandatory customer self-repair (offshore)
B. Operating system and firmware updates
C. Protection from manufacturer defects
D. Multiple response time options to meet customer needs

Question 4

You need to register many HP Lifecycle Services at one time.
What is the faster way to accomplish this goal?

A. Download an Excel template from the HP Channel Services Network portal, complete the information, and upload the worksheet back to the portal
B. Enter the common information in the HP Channel Services Network portal and duplicate the registration request to change the unique information
C. Work with an HP distributor and use the program available exclusively to distributors
D. Access your HP Channel Services Network account and modify any existing order information to match the new registration information

Solutions: